Category Archives: Desktop/Windows 10 Related

How to use remote assistance in win 7

How to use remote assistance in win 7

Step 1: Type “assistance” into the search bar of your start menu, then click on the Windows Remote Assistance program link to launch Remote Assistance.


Open Remote Assistance by clicking the Start button , clicking All Programs, clicking Maintenance, and then clicking Windows Remote Assistance.


Type “msra /offerra” on the RUN box.


used the enclosed Shortcut

Step 2 : Click on the “Help someone who has invite you”

Step 3 : Click on the “Advance connection option for help desk”

Step 4 : Type the IP address of the person who you going to help.

Step 5 : After this the user will be prompted to Accepted your connection.

Step 6 :Once user clicks on the yes button, you will be able to see the screen of the user.

Step 7 : Click on the “Request control”

Step 8 : The user will be prompted to accept you request

Once click on yes, you will be able to work on the user’s desktop.

Computer is working slow.

Computer is working slow.

1. Check the CPU utilization first

· Which process from which user is taking more CPU/Memory

· Check the available memory and CPU utilization from Resource Monitor.

2. Clear the Temp, %Temp%, Prefetch, folder

3. Delete the Unnecessary Tool bars from Internet Explorer

4. Check the Antivirus is installed and updated.

5. All the critical windows Security Patch should be installed

6. Clear the recycle bin

7. Check the Event Viewer for any Critical Application/system event

8. Uninstall all the unnecessary software (Like : Games, Tools

Right click on the My Computer ->Properties ->Advance System Setting ->Advance -> Performance ->setting -> visual Effect -> Adjust for best performance

Increase the Virtual memory also from the advance TAB

Or set it to Control by the system

Go to the Start -> RUN -> MSCONFIG

Click on startup TAB and Clear all the unnecessary programs

And reboot the computer once.